Network Securty Hardware and IDS systems Research Paper

Network Securty Hardware and IDS systems - Research Paper Example Routers have a built-in mechanism, which ensures LAN protection by blocking the packets invalid packets from moving on the LAN. A router not only checks for the valid destination address but also ensures the delivery of flawless packets to the destination. If a router finds any sort of error in a packet, it discards that packet and sends the remaining message to the destination. Therefore, we can say that a router is a very important data transfer device used on a network. Topic # 2 An Intrusion Detection System (IDS) is a software application, which not only detects and stops unauthorized activities but also reports them to the network administrators for further action. One of the most famous Intrusion Detection Systems is Snort, which is used to detect the presence of worms, malicious activities, and unauthorized accesses. Haas (2010) states, â€Å"Snort is a libpcap-based packet sniffer/logger which can be used as a lightweight network intrusion detection system†. People ma ke use of Snort software to detect the hacking attempts on their networks. Snort examines every packet that a computer transfers over a network and reports transfer of suspicious packets to the administrators. Snort software manages a database in which it keeps all traffic signatures.

Human Resource Management for Service Industries Assignment - 1

Human Resource Management for Service Industries - Assignment Example It involves having the total responsibility of maintaining high-quality standards of the selected hotel. The job comes with comprehensive training activities, competitive benefits and handsome annual salary that relies on the market pay ranges. There is an additional monthly bonus. There is also room for personal career growth, as well as enough opportunity for steady progression. As a hotel manager, one is responsible for overseeing the daily operations of the hotel and management of the junior workforce. Also, guarantees that high-quality guest service, as well as the severe quality and cleanliness standards, are unfailingly sustained. One assumes the total ownership of the hotel premises, being able to carry out some minor maintenance and repairs, and ascertaining profitability of the business and that guests are satisfied with the hotel services. As a hotel general manager, one receives various economic and physical benefits. As the hotel industry experiences constant growth, it also provides an avenue for career growth. One also enjoys a fully paid comprehensive training that helps one achieve his credentials as a certified hotel manager. Furthermore, by being hardworking and a display of professionalism one receives handsome rewards with remarkable compensation and benefits. A hotel manager requires an individual with the ability of combining meticulous professionalism with a sociable, convivial and enthusiastic personality. Ones need to be outgoing, well presentable and able to usher in guests into the hotel as it were his home. Also, possess the ability to manage P&L and financials efficiently so as to ensure the continual profitability of the hotel. The employees play a critical role in the success of any business. Therefore, careful selection and recruitment of working personnel is essential for any organization, as well as the hotel industry. In order to get the required applicant pool that is diverse and talented a team

California State Law Essay Example for Free

California State Law Essay What Bidders Edge did may be considered as an innovation in the emerging electronic commerce industry. Linking as what was specified in the article made thinks easier for bigger websites such as e-bay to be viewed in by a lot people. Summing up the intention of Bidders Edge, we could conclude that what the company did is to provide the buyer’s the best price possible for anything that they want to buy. In the process, Bidder’s Edge would obtain choices from various auction sites which consequently included e-bay. I believe that this one mattered to e-bay not entirely on the sense that Bidders Edge would trespass per se on e-bay servers but the latter would serve as a threat for e-bay in the future. Simply put, traditional trespass involves the manipulation, distribution, or access of private data or property without the approval of its owner. In this particular case, e-bay is a public domain with open access to everyone who has internet access. On the other hand, personal property means that anything that is movable as distinguished from real estate. In the case of e-bay and Bidders Edge, the latter did request fro legal access but was denied by the former. One thing where Bidders Edge made a wrong move was when they created proxy users in order to access e-bay servers thereby giving in legal grounds for e-bay to file a lawsuit under the provisions of California state laws on intellectual property infringements against Bidders Edge. Under California state laws, â€Å"Various things can be copyrighted: literature, drama, music, sound recordings, computer software, advertising copy, motion pictures, choreography, pantomimes, and architectural works†(Witkin, Witkin Legal Institute., West Group., 2005). This gives e-bay the basis to file suit against anyone who intends unauthorized use of their servers. This is in contrast with the usual textbook definition that trespass to personal property may be altered if the medium may be proven as a public domain. Reference: Witkin, B. E., Witkin Legal Institute., West Group. (2005). Summary of California law (10th ed.). San Francisco, CA: Witkin Legal Institute.

Nepal Flu Pandemic: Causes and Solutions

Nepal Flu Pandemic: Causes and Solutions Short notes on the flu, influenza and Pandemic Influenza also called as flu, is a respiratory illness that is caused by a virus. Flu is highly contagious and is usually spread by the coughs and sneezes of a person who is infected. According to the World Health Organization (WHO), 5% to 15% of the worlds population is infected by flu each year. The symptoms of flu are: High temperature, Joints and limbs pain, headache, fatigue, gastro intestinal symptoms that linger for about a week. The Precautions that should be taken during flu attack are Stay at home Avoid contact with other people Keep yourself warm and rest Consume plenty of liquids Avoid alcohol Through vaccination that protects you for about two weeks There are three types of flu viruses ie infuenza A, influenza B and influenza C. Types A and B viruses are the cause of seasonal epidemics and it infect about 20% population of the world each year. The type C influenza virus may cause respiratory illness of mild nature but is not responsible for epidemics. Proteins on the surface of influenza A viruses can be divided into subtypes the hemagglutinin (H) and the neuraminidase (N). 16 different hemagglutinin subtypes and 9 different neuraminidase subtypes are known to exist. A H1N1 and H3N2 are the current subtypes of influenza A viruses found in people. There are no B virus subtypes, but there are different influenza B virus strains. Pandemic A pandemic is a global disease outbreak. It needs global resources to contain the effect of disease. Influenza pandemic means a global outbreak of disease caused by a new type of virus. The past evidences and study suggest that flu pandemic virus spread in all parts of the globe within six to nine months. Due to the changed scenario of the world ie globalization and speed of air travel, influenza pandemic could spread much more quickly. A pandemic usually occur in waves but all parts of the world may not be affected at the same time. The records of pandemic in the world are: Spanish influenza killed 40-50 million people in 1918. Asian influenza killed 2 million people in 1957. Hong Kong influenza killed 1 million people in 1968. Water, Sanitation and Hygiene Promotion Cluster The aim of any WASH program is to promote personal and environmental hygiene in order to protect health.. An effective WASH program comprises of Information exchange between the agency and the disaster-affected population Identification of key hygiene problems Formulation of Culturally appropriate solutions Ensure the optimal use of all water supply and sanitation facilities Practice safe hygiene and positive impact in public health . Hygiene promotion is essential for a successful WASH intervention. The focus on Hygiene promotion is general and specific. In general terms, hygiene promotion Is integral to all of the sections and is reflected in the indicators for water supply, excreta disposal, vector control, solid waste management and drainage. In 2005,in order to enhance predictability, accountability and partnership, Humanitarian Reform Agenda introduced the cluster approach with a clear mandate for improving coordination in emergencies. The Global Water Sanitation and Hygiene Cluster is a partnership grouping 32 partners and aiming at improving the coordination and the humanitarian response in the WASH Sector. The main pillars of WASH cluster are: Effective coordination and capacity Timely operational support to national WASH coordination platforms response as needed Improved emergency preparedness Accountability and learning to facilitates effective WASH cluster actions Operational advocacy for WASH (Cluster, 2013) WASH Cluster in Nepal The WASH cluster is led by the Ministry of Urban Development and co-led by UNICEF in Nepal. The WASH cluster is operational in Nepal since 2008 to respond to the displace people of Koshi Flooding. WASH looks after the water sanitation and hygiene of vulnerable communities. Its activities include long term resilience of the community through sustained waste access, water supply, initial need requirement assessment at the time of emergency situations to gather information on minimum water quantities required, minimum number of toilet and public places required, monitoring of water and excreta related disease transmission, household water treatments, and solid waste management. The main focus of the cluster is on the following: Hygiene Promotion Excreta disposal Vector control Solid waste management Proper drainage systems The WASH cluster in Nepal has made a preparedness status in case of an earthquake scenario in Kathmandu. According to the report, the water demand of Kathmandu valley is approx. 320 million per day where as the current supply is 160 million per day. UNICEF conducted seismic vulnerability mapping of the drinking water supply system in 2003 along with the capacity mapping in 2008. The cluster has prepared a contingency plan with the participation of Government of Nepal, UN and other I/NGOs. UNICEF has made 22,000 standard hygiene kits available along with prepositioned stock of WASH supplies that include water tanks, toilet slabs, buckets, and water treatment equipment. Prime Minister Calamity (Relief) Fund 2063 of Nepal A Prime Minister Disaster relief fund release policy 2063 was formulated to set up a Prime minister relief fund and to define the policy for the use of relief fund so that effective assistance can be provided to the disaster victims. The Fund is operated by the committee of 8 members, secretary from the Prime minister office being the secretary. All the amount of the fund is deposited in Nepal Rastra Bank or any other bank. The amount of the fund shall be operated with the signature of at least two persons. The committee can share its rights of using fund with CNDRC or DDRC as per requirement. The fund comprises the amount received from: The aid given by members of government service The amount given by NGO, INGos , industrialist, NRN , citizens Aid providing country , foreign NGO Other sources The fund can only be used for following purpose: Rescue of the disaster victim and protection of property. Temporary camp establishment To provide Emergency food, medicine , aid, clothes and education Medical treatment of those injured due to disaster Aid for dead body management. Disaster preparedness and awareness Debris removal and management Aid for Shelter construction and rehabilitation The fund operation committee comprises following members : Vice-Chairperson National planning commission Secretary : MOHA Secretary : Ministry of local development Secretary : Ministry of Population and Health Secretary : Ministry of water Resources Secretary : Ministry of Agriculture development Secretary : Ministry of physical planning and construction Secretary: Coordinator, Office of Prime minister and council of ministers. The accounts and Audits is maintained in accordance of the prevalent law. National Relief Standard 2064 of Nepal The National relief standard 2064 was formulated as a guideline for providing financial assistance to the disaster victims. It was amended in 2064 and 2069. This relief standard comprises of Rescue preparedness management Emergency Relief and Rescue Information management, Supervision and Evaluation Rescue preparedness management Central disaster relief committee arranges for standby search and rescue materials for immediate response. Risk assessment and hazard mapping for minimizing risk and warehousing of relief material in centre, regional and district level. Identify the type of disaster the district is vulnerable to . Maintenance of standby skilled manpower at least 25 . For search and Rescue , in all 75 districts , rescue equipments are warehoused and 25 persons are kept standby. Provision of central disaster relief fund of 7 lakh and District disaster relief fund 3 lakh. Socials worker, Ngos should coordinate with LDRC for public awareness about disaster management. The displace people should be organized in a camp that is established in a open space other than school and healthpost. DDRC should coordinate national and international Search and Rescue team. Emergency rescue and aid distribution DDRC should provide 40000 for the family of person who die in a disaster. If a house and food crops are destroyed due to disaster, for emergency sustainment of life Rs 5000 per family is given. If camp has to be organized, DDRC should coordinate MOHA. If food and financial aid is to be provided, the details should be sending to MOHA. The aid should be provided through either LDRC or DDRC. The presence of elected Member of Parliament/ leaders of all political parties encouraged. If the situation of local displacement is prominent upto 20,000 aid can be provided after the decision of DDRC. For the contingency situation CNDRC can provide additional 15000/ Family. The treatment of disaster victim in governmental hospital is free. RS 1000 to be provided for further care. For the rehabilitation and Reconstruction Ministry of forest should provide subsided wood. If any member of disaster victim family wants to go for foreign employment, DDRC should recommend to Department od labor and transport. The victims of Earthquake , Flood, Landslide, Thunderstrom, Strom, Cold web , Snow Fall , Air, road accident and boat capsize due to disaster are only liable for aid. CDO can spend Upto Rs 5000, through the decision of DDRC. The actions mentioned above can only be implemented by DDRC within the 30 days of disaster. Information management, Supervision and evaluation A website of National focal point should be made for information dissemination. NEOC and CDO office should update the statistics of central and district level of disaster and publish it annually. RDRC should evaluate and supervise the work of DDRC at least one time a year and send report to CNDRC. CNDRC should deploy supervision and evaluation team to monitor the activities of RDRC and DDRC . Nepal Government provided medal and prize for those who do commendable work during disaster. Dead Body management Guidelines 2068 During disaster response the dead body management is equally important as search and rescue actions. Dead body management guidelines was endorsed to guide the concerned stakeholders for effective collection, transport, storage, identification and funeral of the dead body so that dead body can be managed and the community need not bear further loss due to the effect of mismanaged dead body. The dead body management guidelines was approved by council of ministers in 2068 and thus implemented. The aim of this guidelines is to make a standard operating procedure to lawfully manage dead body effectively by Assigning responsibility to an agency for dead body management in central and district level. Defining the role and responsibilities of concerned stakeholders Provide platform for preparedness Capacity building Training and awareness for proper search, transport, storage, identification and management of dead body. Information sharing The organizational system for dead body Management The central responsibility of management of dead body is of MOHA and NEOC. In district level the responsibility of dead body management is of DDRC and CDO office. There is provision of dead body management committee in every districts that comprise of 8 member that includes members of the Nepal Police, Armed Police Force, Hospitals, Army, Red Cross and DDR The secretary of the committee is the CDO of each district. The effective dead body management means Search and collection of dead body : The dead body should be searched immediately and should be stored , identified and perform funeral rituals in appropriate manner. The following points should be considered while searching a dead body: Security clearance of dead body The security of relief workers like use of boot, gloves and personal safety equipments. Each dead body should be given different number. If the body is shattered each parts should be given a different number. Before wrapping up a dead body four pictures from different angle ie face , whole body , body below chest , body above knee should be taken . Identification form should be filled. Transportation of Dead Body: Dead body should be transported to morgue. Before transporting the dead body : Identification Secure the dead body and transport with due respect Dead body should be covered. Ambulance should not be used. Storage and preservation of dead body : Hospitals and private hospitals can be used Identification of dead body By primary methods like fingerprints , forensic deontology , radiology, DNA By secondary methods like observation, photograph , details , clothes etc. Verification of dead body: Post mortem data collection and Ante mortem Data collection Final management of dead body Set priority Issue dead certificate Handover the dead body to the concerned Information and communication management Media management Crisis communication Aid to Victim Establish family communication center Provide psycho social aid Capacity Building program: The program to enhance the capacity to manage the dead body effectively should be endorsed. Inter Agency Standing Committee Inter agency standing committee (IASC) was established in June 1992 after the resolution of General Assembly 46/182 with the prime aim of inter agency coordination of humanitarian assistance. It is a forum where the key UN and non-UN humanitarian partners are involved. Under the leadership of Emergency Relief coordinator, the IASC Develop humanitarian policies Division of responsibilities on various aspects of humanitarian assistance Identifies and addresses gaps in response Advocates for effective application of humanitarian principles. The key principles of IASC are: Respect for mandates: IASC respect the mandates of individual organizations. Ownership : All organization have equal ownership Overall objective : is to support humanitarian action Relevance to field operations Subsidiarity : decisions taken at the most appropriate level as agreed by IASC Impartiality of Secretariat Full members of the IASC are The Food and Agriculture Organisation (FAO) The United nations office for the coordination of Humanitarian Affairs(OCHA) The United Nations Development Program(UNDP) The United Nations Human settlement Programme(HABITAT) The United nations High Commissioner for refugee(UNHCR) The United Nations Children Fund(UNICEF) The United Nation Population Fund(UNFPA) The World Food Programme(WFP) and TheWorld Health Organisation(WHO). Standing invitees of the IASC are ICRC International council for voluntary agencies(ICVA) IFRC InterAction International Organisation for Migration(IOM), Office of the high Commisiioner for human Rights, Steering committee for humanitarian Responseand World Bank Describe Cluster Approach focusing on Nepal A cluster is a group of organization working together to improve the humanitarian response. Humanitarian coordinator leads the cluster at country level. In 2005, in order to enhance predictability, accountability and partnership, Humanitarian Reform Agenda introduced the cluster approach with a clear mandate for improving coordination in emergencies. Cluster approach id used for any major and new emergencies. The several criteria that triggers the activation of cluster are : Lack of capacity on ground Multi sector response Wide Range of Actors The decision lies primary in field. After the disaster the initial need and gap assessment is done. To fill the gap the appropriate sectors are activated by the humanitarian coordinator in close consultation with the Humanitarian country Team. Explain UN Civil Military Coordination in your own words Un civil and military coordination is an essential dialogue and interaction between civilian and military actors in humanitarian emergencies necessary to promote and promote humanitarian principals, avoid competition , minimize inconsistency and when appropriate pursue common goals. (OCHA). Coordination is generally a shared responsibility. It is facilitated by liaison and joint training. The basic elements of UN civil Military coordination are: Information sharing Task division Planning United Nations Humanitarian Civil-Military Coordination (UN-CMCoord) is essential for the establishment and protection of the ideal humanitarian operating environment in emergencies. Cooperation and co-existence are two strategies that can be applied in certain emergency contexts. However competition and conflict may still occur. It is essential that in the times of disaster, the military and civilian actors involved in response, must coordinate in critical areas in order to enhance cooperation and co-existence and minimize competition and conflict.The critical areas for cooperation can be security, logistics, transportation, communications, health and information. Primary Tasks Associated with the UN-Civil Military coordination function are : Support the establishment and sustainment of dialogue with military forces. Assist in the development and dissemination of guidelines for the humanitarian community’s interaction with military forces and armed actors. Establish a mechanism for the coordination of the UN humanitarian interaction with military forces and other armed actors. Monitor assistance activities undertaken by the military forces. Assist in the negotiation of issues in critical areas of coordination. UN civil military coordination is a broad framework that integrates the effort of civilian and military and guides political and military actors on how best to support the humanitarian action. Based on internationally agreed guidelines, a context-specific policy is developed that establishes humanitarian civil-military coordination structures, ensuring staff members are well trained to make that coordination work. UN-civil military coordination is essential in complex emergencies order to facilitate humanitarian access, the protection of civilians and the security of humanitarian aid workers. (OCHA)

mcdonald :: essays research papers

In January 2003, McDonald, for a company that has enjoyed sizzling growth for decades announced its first ever-quarterly loss--$343.8 million. One of the main reasons for this is because McDonald has expanded too much and too fast both locally and internationally. Because of their fast growth, they sacrificed their customer services and quality. McDonald, the company that had been opening 1,700 stores a year over the past decade is dramatically reducing their number of new sores openings worldwide. According to David Grainer’s (2003) Can McDonald’s cook again? An article taken from the Fortune 5 Hundred magazine stated, â€Å"McDonald’s-the company that once made its living on prompt, friendly service-has ranked at the bottom of the fast-food industry since 1994. It now sits below every single airline as well as the IRS† (Grainer, 2003, p.120). More significantly, in 1993 due to the frustrated franchisees the company allowed the restaurant national grading system to be eliminated which in affect was a bad leadership move. McDonald has let its services slip because they thought they could afford to, in return it shows the arrogance in the leadership until they were slapped in the face by their fast growing competitors such as Taco Bell, Pizza Huts and Kentucky Fried Chicken. In addition, there are more subway restaurants than McDonald’s in the U.S. (Grainer, 2003, p.129). Furthermore, the company was mostly focusing on the growth of their real estate than to their quality and service. With every franchise McDonald sold, the more profit that they gained from the rent. They concentrated more on the spread of the franchise than they did on the quality of their service. They should be aware that if this franchisee does not do well, in return it would affect on McDonald’s overall profits.

Entrepreneurship for Social Change Essay -- Social Issues, Business, O

Entrepreneurship for social change: Is the U.S. doing enough to encourage and support sustainable social innovation? Introduction: Throughout U.S. history the nonprofit and government sectors have addressed needs that are not being met by the marketplace through the provision of a variety of social goods and services ranging from health and human services to environmental conservation. In response to increased demand for these services, the number of nonprofits has grown by 59% over the past 20 years (Powell and Steinberg, 2006; NCCS, 2010). There are now over 1.5 million nonprofit organizations in the U.S. which account for 5 percent of GDP, 8.1 percent of the economy’s wages, and 9.7 percent of jobs (Wing, 2008). Over the same time period, government social programs also rapidly expanded in number and per capita cost (OCED, 2010) . While the social sector contributes significantly to societal well-being, traditional approaches have proven unable to fully address critical social problems or deal effectively with increased need. In the past, good intentions were enough; however, the recent push towards increased organizational transparency and accountability left stakeholders – politicians, government contract administrators, leaders in the social sector, and service recipients – demanding more. This created a paradigm shift, both internal to and external to the sector, in the expectations for social sector providers. Not only do organizations need more entrepreneurial approaches to provide innovative and more efficient ways of tackling difficult social problems, but also a commitment to increased outcomes-based program performance assessment. In light of the current fiscal situation, the sector is also experienci... ...nefits that SEs offer because the sector still lacks sufficient government and public awareness and support. The OSICP and SIF establish a framework for federal involvement in the social innovation process; however, they are merely a launching point for continued discussion. Countries like the UK provide an example of the positive impact that government support for SE can have in building the necessary bridges between business, nonprofits, and the government. As the government gains a better understanding of the capabilities and challenges associated with social innovation, it will be better positioned to establish the institutional structures and environmental conditions for SE to flourish. When supported appropriately, SEs can provide a self-sustaining, inclusive opportunity to strengthen the national economy while simultaneously serving a social need.

Conflict Resolution Paper Essay

People deal with conflict every day and can choose how they handle the situation on their own terms. When dealing with a learning team in a school setting, one must count on his or her team members to accomplish his or her goals. During the duration of the course the team may encounter issues that will work against them in obtaining their goals such as lack of communication, personal interruptions, lack of commitment to the other team members, and lack of commitment to the assignment. When these kinds of conflicts arise in the classroom the team members have to use certain conflict management techniques, use their individual strengths and eventually come to a decision as a team. The Conflict At times one may encounter the non-participator in the group. The non-participator is one who neglects his or her responsibilities to work with the team (Engleberg & Wynn, 2010). A learning team participating in a course at University of Phoenix had a group paper that needed to be completed. However, not all team members were actively participating. The majority of the group wanted to start on the assignment in the middle of week three with the exception of one individual. The group used every resource—such as the learning team forum, the phone, and e-mails on their UOPX and personal account to contact the individual. By the middle of week three the team contacted the professor to inform her about the lack of communication. A couple of days later, the professor notified the group that she had not received a reply from the absent team member. The situation became critical to the point where the professor had to take time to contact enrollment to see if the missing team member had dropped the class. It turned out that the student was enrolled. The team was in a panic to create a contingency plan to determine who would pick up the missing member’s portion. This put unnecessary pressure on the group because of the lack of communication and participation. The day before the assignment was due the missing team member contacted the group stating that his portion would be submitted by the morning of the due date. The late response was very inconsiderate considering another member of the group was going to start on the missing portion, along with completing the final revisions. The group received a lower grade because the paper was lacking in readability and flow. The group was not pleased with the results. One more team project was due by the end of the course, and the team did not want to encounter the same problem on the final project. The team revisited the learning team charter as a method of enforcing the ground rules. Conflict Resolution Teams experience conflict within and between teams. When high performance work teams experience conflict, they handle it in a way that helps build team relations and promote positive change. Using effective conflict management techniques is the most valuable resolution for the team. The group agreed that positive techniques should be used. The first technique is to understand the underlining root cause of the conflict. Communicating with one another about the issue at hand allowed everyone to move forward in a resolution to the conflict as a team. Once the team agreed to understanding what the issue was, the team agreed on a time to be signed into a group discussion forum to work on the resolution. Next, the team communicated with each other about the conflict discussion topic and focused on the ideas brought fourth rather than who was presenting them. This focus was important because it allowed the team members to feel confident with expressing individual issues and allowed members to seek other member’s points of view (Belgard, Fisher, & Rayner, 1995). One of the most important techniques was engaging in listening actively and empathetically. By listening to other members the group could build on the teams common goals and work through hard feelings, which had been interfering with an interpersonal relationship within the team. When conflict techniques are well managed, an extremely positive and productive effect can enable the team to foster continued improvements. Learning about conflict and conflict management techniques is extremely valuable to organizations, teams, and individuals. Conflicts occur at all levels of interaction—at work, among friends, within families, and between relationship partners. If it is handled well, conflict can be productive, leading to deeper understanding and mutual respect. Conclusion Teams move through various stages throughout the timeline of a project. As they move from the forming stage to the second stage of storming, it is vital to the success of the team that they utilize conflict resolution strategies if they are going to move to the norming stage and be successful. The team was trying to work through the conflict of being unable to communicate despite many efforts by the team. They utilized positive communication conflict resolution techniques to understand and work through the problem. The team reviewed their charter and stressed the importance of working together and communicating which fostered an environment of mutual respect versus bashing the teammate that had not effectively communicated in the first three weeks. Due to the problems, they ultimately turned their part of the project in late. Through the 4 R’s (Wynn, 2012): Reason- identifying the reasons for the conflict. The team worked through the conflict by seeking to understand. They made every attempt to contact the member of their team who had not been communicating and sought to understand the problem using a positive approach. Reaction-ensuring that in the nature of teamwork, they remain unbiased. The team did not assume the nature of the conflict, and instead they continued to work through the issue until they found that the member of the team that was unresponsive. Results- by maintaining communication and a positive approach to the project and monitoring the progress, the team was able to identify at a critical point that one team member was not communicating and was not demonstrating an effort to contribute to the project. The team was able to identify this and work quickly to resolve the situation. The team continued to work through the issue until the team member made contact. The team took steps after this situation to review as a team the charter and ground rules for the team to prevent this problem in the next project. It is vital to track progress and maintain communication for success. After the teammate was finally reached, the final R, which is Resolution, was achieved. References Belgard, W., Fisher, K., & Rayner, S. (1995). Tips for teams. New York, NY: McGraw Hill, Co.. Engleberg, I. N., & Wynn, D. R. (2010). Working in groups (5th ed.). Boston, MA: Pearson/Allyn & Bacon.